A letterbox for everything
Emails, Facebook wall posts, Twitter mentions. Everything is collected by suplify. Just one glance and you can see everything that is going on.
Like a huge box filled with stuff. Without the mess.
Suplify stores messages, replies, internal notes, contact profiles and tasks in one place. You can stop looking whether you talked with the customer on Facebook or Twitter. Everything is right there.
Get old conversations out of your way
Once a conversation is over, you can mark it as done. So you always know what is still left to answer.
Add notes to your conversations
You can add notes within conversations. These are just visible to your co-workers. So you can give them a heads-up, further info or just post a small reminder what the conversation was about.
Get notified when a new message comes in
You can lean back and don’t have to keep looking on Facebook or Twitter. Suplify will notify you when a new message comes in.
Much more
There is a lot more you can do with suplify: Categorize conversations with tags, set a custom signature per user or get every attachment ever sent in an email. Find out what we have in store for you.
The only address book
Every person in your company can access all the contact information saved in suplify. When somebody adds a phone number, everybody else has it instantly. No further software required.
Conversation history
Suplify automatically creates a list of conversations that you have with a person. So when you know you had a conversation with someone, you can find the conversation right from his page. No need to remember subjects.
Persons have a face
We make conversations in suplify more personal. We have some cool algorithms to try to find a photo of the people you talk with on the internet. We want you to have the best experience talking with your customers.
Import existing data
We don’t want to reinvent the wheel. You can import existing data into suplify. So you don’t have to enter everything again.
Merge contact information
Talking to the same person over Twitter and Facebook? You can easily merge duplicate profiles so suplify knows it is the same person.
Worried about forgetting something?
You can add a todo like “Ask if everything is ok” for next week right from a conversation. Suplify will remind you in case you didn’t do it until then. Be more organized and look more professional.
Attach tasks to conversations or people
Suplify is very flexible in how you can use tasks. You can link tasks with conversations and people. Or many conversations and many people. The sky is the limit. Really.
Who wears the hat?
There is only one person responsible for every task you can enter in suplify. No more guessing who is responsible. Get your team running like a well-oiled machine!
Ring, Ring. You forgot something
Suplify cares for you and your team. In fact, it cares so much, that it tells you when you forgot to do something. It wants you to look brilliant.
Smart suggestions
Suplify has a cool suggestion features that seems to know, what you want to do. When typing a customers name, it shows you a list of possible matches that you can select from. The same for tickets and users. You are really productive.
Search everything
You can search in suplify everywhere. We offer you a big search box on every page, so the desired person or conversation is just a few keystrokes away.
Set it up in 3 minutes
We want to make it as easy as possible for you to set up suplify for better organizing your communication. It will not take you longer than 3 minutes. Also, you don’t have to install any software.
Access your data wherever you are
You can access your suplify account from everywhere. In the office, from home, while on the go or even if you are on vacation. All you need is a web browser and internet access.
Support
Unlike some other companies, we give support for everybody. Even people that don’t pay us money yet. You can contact us via phone, email or chat. We take support serious, and answer within minutes most of the time.
Updates
There is no action required on your side to get the newest version of suplify. We update our servers several times per week so that you always have the most recent version available.
Backups. Every day.
We create backups of all your data daily and store it in a different data center. Also the data on our servers is stored on several disks at the same time in case one might break. We jump through hoops to make suplify as reliable as possible for you.
Secure connection
Suplify offers the possibility to have a secured connection. That means every page you open is encrypted by the server and can only be read by your computer. Nobody is able to read the data between the server and your computer.